Keep repairs moving.
Route documented defects to your designated provider, confirm acceptance, and follow the repair together.
Mechanical repair →
Repair management for Amazon DSP fleets
Two quotes. Same repairs.
You decide.
Pick the damage you want fixed. Your shop and a Nova network shop quote that exact list, side by side.
Fleet repairs.
Managed in one place.
Catch what needs attention.
Your shop or fleet team can inspect the van and document defects with photos and supporting details.
Inspections and work orders →Turn Slack reports into repair records.
Roger, our automatic issue-reporting assistant for Slack, picks up driver-reported issues, asks for missing details, and files them in Nova Fora.
Watch Roger work →Choose the work you pay for.
Select specific defects, compare quotes for the same scope, and review the finished repair record.
Body repair options →- 01
Document the issue
Shop inspection, fleet inspection, or a report through Roger.
- 02
Agree on the work
Share the findings with your designated provider, or compare body repair quotes, and confirm the next step.
- 03
Follow it through
Keep the fleet and provider informed through repair and completion. Every job ends with a documented repair record—the evidence you need when Amazon or your lessor questions a damage charge.
Know who has the job and what happens next.
DFS supports your established repair relationships. Your designated providers diagnose and repair the vehicle; DFS helps the findings reach them sooner and keeps both sides informed.
Mechanical routing follows your fleet’s designated national-account and preferred-vendor arrangements. Clear responsibilities and shared updates reduce the calls and reminders needed to move work forward.
Regular inspections keep you informed. Roger captures issues between inspections.
Drivers report problems in Slack. Roger asks for the details your fleet team needs and creates a repair record—without copying messages into another system.
Less retyping for your fleet manager.
Keep the original report, mileage, and photos together. Qualified defects are filed; reports that need review are passed to your team.
A shop inspection is another way in.
Your repair shop can inspect the van and document the work it needs.
See Roger in actionRoger is included with Nova Basic.
Fleet OperationsSlack
# van-careMessages
Thread
Illustrative conversation · Fictional fleet details
Meet Elena / An illustrative fleet story
One van down.
The same deliveries to make.
After a driver clips a wall while pulling away from a delivery stop, Elena has a damaged van and next week’s routes to cover. Her first decision is not which shop to choose. It is which repairs the van actually needs.
Follow Elena’s repair decision →Your current body shop
Quote from your shop
Invite your shop to quote the agreed repair list, methods, and expected timing.
A Nova network body shop
Quote from the network
Review another quote for the same scope, with visibility into price, methods, and timing.
Compare price, repair methods, and timing for the same work.
Bring your own vendor
Keep the body shop you already trust.
Invite your current body shop to quote through Nova Fora. Compare its price and expected repair time with other quotes for the same work, while keeping the repair record together.
Explore BYOV and body repairNova Body
Manage body repairs at no monthly cost.
$0/mo
- Body repair scopes and target condition grades
- Multiple quotes for the selected repair scope
- Pickup, return, finished records, and invoices
- Your current body shop can join your account
- Choose the repairs needed for your target grade
Repair charges and applicable fees still apply.
Start with body repairNova Basic
Recommended30 days free—then $199/month
Keep providers and fleets connected.
$199/mo
Compare $199 with what one van off route for a day, or one damage charge you can’t dispute, costs your fleet.
Support for your existing repair relationships.
Document safety findings, coordinate with your designated providers, and keep both sides informed about the next step.
Everything in Nova Body, plus:
- DVIC+, work orders, and repair status
- Automatic issue reporting from Slack with Roger
- Coordination with your preferred and national-account vendors
- 20% network body-shop fee; 0% with your own shop
Includes a 30-day trial. Cancel any time through the billing portal.
Dantzig Fleet Solutions